WHAT A GOOD LOGISTICS COMPANY SHOULD HAVE
One of the issues facing service providers and customers is the ability to get the right Logistics Service Company and this can be a tough experience for companies because the reputation and success of your company standing tall may soon depend on your logistics provider’s reliability
Avoid a potential logistics nightmare by using these 5 elements in selecting your perfect logistics provider (such as a third-party logistics company, or “3PL”).
But what strategies can you employ to encourage this type of repeat customer?
When we talk about customer loyalty, the impact of logistics, while fundamental, tends to be forgotten in favor of product features, customer service, and after-sale communication. Yet it is one of the aspects of your business that can have a major, if not critical, influence on customer retention rates. Indeed 55% of customers who have had a bad shipping experience say they won’t order from that retailer site again.
The answer is simple: to produce happy customers, who will come back to your store, you must build an efficient and reliable logistics strategy. The good news is that these tips will help you do just that.
Preparation Is Key:
For you to find the best logistics company you sure should be well prepared yourself that is, first you need to choose your reliable suppliers as that is the first step in the logistics chain, then managing your inventory correctly this seems obvious but if you don’t have the items that you are advertising on your website in your warehouse, you will inevitably disappoint your customers and also remember tracking is key – you need to master the art of supply and demand and that is no easy thing, but regular stock-taking will help no end. Make sure to also regularly review your forecasts and commit time to calculate safety stocks as this will prevent future occurrences of fraud.
Next post, we would be sharing the remaining tips to follow.